When you purchase Bootstrap Studio, you will receive an email with your license key. Keep this key secure, as you will need it every time you install the app. If you lose it, don't worry - you can recover it at any time (opens new window).
The first time you start up Bootstrap Studio after installing it, you need to activate it by entering your license key, and give your computer a distinct name (it will be shown in the Manage Devices dialog later).
It can take up to 15 minutes for your license to arrive. We need to validate your payment first. If the key is still missing, and it is not in your spam folder or Promotions tab, it might indicate that you have had a typo in your email address when purchasing. Write to us and we will resolve it. Please include an alternative email address in your message, in case your server is blocking us.
If you see a message of the sort "An error occured while validating your license" after upgrading to Bootstrap Studio 5, it would indicate that the old BS4 version hasn't been uninstalled correctly, and the shortcut on your desktop is starting it. To resolve this, 1) Remove Bootstrap Studio 4 from Add or remove programs; 2) Remove the old shortcut; 3) If Bootstrap Studio 5 still doesn't start try resetting the app.
If you see an empty black or white screen when you start the app, make sure that you have an active internet connection the first time you start the program. It needs to connect to our servers so the license key is checked. After this, you can go offline for as long as you wish. Some firewalls may block the app from accessing the network. Make sure that https traffic is allowed. If you need to configure a proxy, see here.
If you've purchased Bootstrap Studio in the past, but can't remember your license key, don't worry! We can resend it to you. Use our license key restore form. Enter the email address you used to purchase the app, and we will send you your key.
With your license key, you get room for 5 websites on the freely provided Bootstrap Studio Sites service, but you can export your design as HTML and upload it to any hosting provider via SFTP. In that case there are no limits - you can design an unlimited number of websites and upload them to any hosting provider.
Alternatively you can get additional hosting slots for our platform by purchasing an additional Bootstrap Studio license. The extra 5 websites will be available only for the new license though, your current one will still have the original 5.
Make sure that you've followed all the steps in the custom domains guide, and that there are no typos in sites.bootstrapstudio.io. Also, due to DNS caching, in some cases it can take a few hours for the website to to be detected when you click the Check button in Bootstrap Studio.
There are two editions - Standard and Lifetime. When you purchase Bootstrap Studio Standard, you get one year of free updates. This includes all new features, major releases and bugfixes that we create during this period. When this year expires, you can continue using the last version of Bootstrap Studio that was released while your license was active, but you won't get any new features or bugfixes. You can renew your license and continue receiving updates at any time by choosing the "Renew License Key" option in the Help menu.
The Lifetime version of Bootstrap Studio is a special release of our app that comes with free upgrades forever. You don't need to renew your license when you have this version. It has the same powerful feature set as the standard edition.
When you buy Bootstrap Studio, you get a license key that can be used on up to three computers that you own. You can at any time deregister a computer and free up a slot for another, by choosing the "Delete License" option from the Help menu. You can also deregister a computer that you don't have access to, by using the Help > Manage Devices dialog.
If you are a student we have a special non-commercial license for you, which is free for the duration of your study. Members of the GitHub Student Developer Pack can apply here. Other students can apply here.
So this is what happened, first i made the transaction and for some reason the transaction got declined. But after a few minutes it automatically processed the transaction without my consent. Now i have been waiting for a couple of hours for my license but yet i see no response from the bootstrapstudio team.Help!
I haven't received my licenseIt can take up to 10 minutes for your license to arrive. We need to validate your payment first. If you still don't receive it, and if the message is not in your spam folder, it might indicate that you have had a typo in your email address when purchasing. Write to us and we will resolve it. Please include an alternative email address in your message, in case your server is blocking us.
I also have this issue, I switched to another laptop, because previous got HDD broken. So I surely couldn't remove the license. So now when I tried to enter my license, it wouldn't accept. If there could be some feature on website to control your license.
I just have download the Bootstrap Studio 4 (64bit).exe (Windows 7 and above), then install it. On startup I enter my newly purchased license key and change the default PC hostname to a suitable one and then submit. An error message comes showing a message to try after some time. From that moment every time I tried to open bootstrap studio, it hangs on at the startup screen where a loader is showing for an infinite time.
I searched a lot then find how to uninstall the app going through this link. Then I keep the computer name as it is but without any success. It says that "An error occurred while validating your license. Please try again.
First of all I use CCleaner for registry clean then uninstall the app following this guideline in -resetting and keep the PC name unchanged in the license validating screen, I got the license processing error.
Secondly I change my PC name, then restart windows with a different PC name and keep the name unchanged in the license validating screen and got the same error. It seems that I can not use my license in other PC where as when purchasing it said that I can use the license in 3 different workstations.
Hello, I have been using a registered version of bootstrap studio for a while. It works on my MacBook and Windows machine. I also have an ubuntu machine that I do development on (18.04) however I get an "An error occured while validating your license." Error when trying to start the application on it. It has been working previously but has stopped for some reason. I have deleted the .config/bstudio config directory to do a fresh reinstall but it does not seem to work. Is there a problem with using this software on ubuntu 18.04?
Then, launch Bootstrap studio.I assume your validating will fail again.Re-launch Studio and finish updating, it takes 30 minuites. No any alert will display when finished.Then, Re-re-launch Studio and you will be able to validate your account.
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